FAQ

1. Which bike brands do you offer?

• We offer a wide range of brands, including premium brands such as Trek, Specialized, Cannondale and many others.

2. What are the funding options available?

• We offer different financing options, including monthly installments and leasing programs, on request.

3. How can I find specific accessories for my motorcycle/bicycle model?

• You can check our website or contact our customer service to help you identify specific accessories compatible with your model.

4. What are the warranty policies for your products?

• We offer a standard warranty on all our products, and some brands can offer optional warranty extensions.

5. Can I return a product purchased online?

• Yes, you can return the products purchased online within a certain period of time, following our return policies.

6. Do you have accessories for my level of experience?

• Yes, we offer accessories suitable for all levels of experience, from beginners to professionals.

7. How can I contact the customer service?

• You can contact our customer service via phone, email or through our social media channels.

8. What are the shipping options available?

• We offer various shipping options, including standard shipping, express and pickup in store, depending on your needs.

9. Can I order spare parts for my bike/bike?

• Yes, you can order spare parts through our website or by contacting our customer service.